Order Preparation
Orders are prepared after purchase and are typically dispatched within 1-2 business days unless a different timeframe is noted on the product page.
Information
Shipping
Each order is prepared in small batches and packed carefully to preserve freshness, finish, and presentation.
Shipping Window
Orders are dispatched with freshness in mind. Dispatch timing may occasionally be adjusted to avoid unnecessary transit delays, extreme weather exposure, or weekend holds.
Warm Weather Care
Chocolate is temperature-sensitive. During warmer periods, protective packaging or adjusted dispatch timing may be used to help preserve the condition of your order.
Delivery Responsibility
Once a shipment is marked delivered by the carrier, prompt retrieval and proper storage become the responsibility of the recipient.
Delivery times are estimates provided by the shipping carrier and may occasionally vary due to transit conditions beyond our control.
Questions
For shipping questions before or after purchase, contact info@essencedebonbon.com.
Thank you for supporting small-batch craftsmanship.